Teams

Teams function similarly to departments but are dependent on them—a department must be created before a team can be added.

Teams define what appears on the left side of the calendars. You need:

• At least one team for capacity

• One or more teams for the installation calendar

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For example, what appears as "capacity" in the calendar view is actually a team, not a department.

To create or manage a team:

• Go to Scheduling > Maintenance (top ribbon) > Teams.

• Double-click an existing team or click “Edit” to modify it.

• The team must be linked to a previously created department.

• You can set a French and English name. (do not leave either blank; English for both is fine)

• Optionally, add an email address:

  • Not necessary for capacity teams.

  • Important for installers, especially subcontractors who do not have an employee file in Cienapps. Emails can be used to send notifications directly to them.

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The interface also allows you to:

• Create, edit, merge, or delete teams.

• Assign schedules specifically to teams:

  • If installers have unique schedules different from their department, you can override the inherited schedule.

  • You can assign regular schedules, special schedules (e.g., summer hours or Friday-only shifts), and use the same approach as with departments.

Note on special mentions (holidays):

• These are shared across all calendars, not tied to individual teams.

• Holidays such as Christmas apply globally and will automatically reflect in every team’s calendar.

This setup ensures that teams are correctly structured under their respective departments and that they operate with the appropriate visibility and scheduling flexibility within the calendar system.