CieMobile

Just a click and you're there!

Login page

In order to maximize your time, it is possible to simply check Remember me to avoid having to continually enter your login information.

Entering in the Ciemobile world

Quick access to events

When the user's session opens, it’s offers you options to quickly access events based on their rankings.

• Today
  Displays the list of events for the day as well as those categorized as “late”.
  
  

• Late
  Displays all events that were not completed on the originally scheduled date.
  
  

• Open
  Displays open events for the upcoming week. You can adjust the filter date to see a different time period.
  
  

• Closed
  Displays the list of completed events from the past week as well as all the past completed events. You can adjust the result with date filters.
  
  

NOTE: You will notice that there is also an Advanced Filter option, in order to further refine and target the display of desired events according to a start and end date. In addition, it's possible to select an employee and/or a work team.

Your events at your fingertips

Events menu

Once the search options are selected, the corresponding events are displayed in a drop-down and interactive table.

You will find the following information:

• The # of the work order

• The name of the client

• The customer’s address

• The customer’s main telephone number

• The Scheduled Event Start and End Date.

In order to have quick access to all the information as well as documents related to the chosen event, you just need to press the icon.

Now let’s get into the action…

When you press the icon, you enter the heart of the action of Ciemobile.

You will first find the main possible actions in the top of the application and that will open a world of possibility, such as:

Attachments: Attach documents and/or photos

Punch: Start counting working time

Finish: Confirm the end of the event

Plus: Send a task to another colleague in the organization

Then you will find the general information related to your event:

• The planned due date (start of the event)

• The # of the work order

• The name of the client

• The customer’s address
  
  

Attachments

The Ciemobile app offers you several options related to attachments in a quick and easy way.

By tapping on this icon, you can easily attach new photos and/or documents related to the open event.

In addition, all attachments added via Ciemobile, are directly updated in the work order of this project.

All documents attached to the event can be found under the first section of the application. Depending on the user’s permissions, it is enough to press an attachment file to open it or even download it.

You will notice that these are classified as your document configuration in Cienapps and explained in the documentation:Documents

The management of Time

No more manually calculating on timesheets paper the hours of work for the installers, Ciemobile offers you an integrated time stamp!

• With a single click, this function allows you to accumulate working time from start to finish for each task, by simultaneously updating the information in Cienapps. This will give you quick access to the real-time project progress of installers by date, in addition to telling you the start and end time of work, specific to each event.
  
  

• Another great advantage of this function is that it will allow you to evaluate more efficently the profitability of your projects, since the cumulative worked time will directly impact the calculation of the actual costs of the projects, from the work orders.
  
  

Note: At the top of the event, you will find a summary of the times. It will show you quickly the initial estimated minutes as well as the actual minutes worked.

The complements

This interactive icon allows you to close the event in addition to simultaneously change the status of the work order to “completed 100%” and automatically returns you to the events menu.

Note: To access a completed event, simply tap the closed icon in the event menu.

You want to send a new assignment to a colleague. Easy! Simply tap on the More icon to add it manually and confirm a due date.
Remember, you must select who this task should be assigned to in order for them to receive notification.