Installation guide on a user workstation

Follow these procedures to install Cienapps on a new worksation. If you still need assistance, please do not hesitate to contact our technical support at 450-323-1003 or 1-844-323-1003, ext. 1. A member of our team will be happy to help you.

 

Download the app

To download Cienapps, click on the link below or copy / paste it in your browser.

https://cienapps-version-install.s3.ca-central-1.amazonaws.com/Cienapps_4.16.264.0.EXE

The file will be saved to your downloads directory on your workstation.

Click on the .EXE once.

Note that the end of the link may change depending on the newest version available.

 

 

 

Proceed to the installation

Some Windows systems will ask you to confirm the installation.

  • Further information

  • Click on "Run anyway"

 

Follow the installation wizard

The installation wizard will then be launched. Please follow these steps:

  • Choose the desired language and click on '' OK ''

Directory selection

The install assistant offers you two installation choices, either quick or custom.

In order to validate the correct directory during installation, it is preferable to choose "custom".

The directory should be as follows:

C: \ Users \ WorkstationName \ AppData \ Roaming \ Cienapps

IMPORTANT: If you have a Beta version of Cienapps installed, ALWAYS choose Custom Install so as not to install in the wrong directory. In the case of a Beta version, a second directory should exist, with the following path:

C: \ Users \ WorkstationName \ AppData \ Roaming \ Cienappsbeta

 

 

 

Login Info

Please contact your project manager or technical support to obtain your login information. You will need the following information:

Connection identifier

Server address

BD name

User

Password

Then click on validate.

There you go! Your Cienapps is installed.

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