Windows 11 - hosting at Cienapps

Some customers are hosted on Cienapps servers. To connect to their Cienapps, these users run the default ‘Remote Desktop’ tool in Windows 10.

Sometimes customers migrate their version of Windows from 10 to 11. Microsoft has confirmed that a bug is causing issues when using the 'Remote Desktop' in Windows 11.

Our team has targeted and developed a solution to address this issue.

Download the utility below.

Important: run it in administrator mode

You are not sure? It should look like this when opened.

Open

Press the button to apply the fix.

A black window appears: don't panic, it's a Windows window (Command line) allowing you to apply the patch.

At the end of the application, a restart of your computer is required.

Open

You have questions ? Do not hesitate to contact us.